The When and Why of Abandonment: The Effect of Organizational Incentives on Technology Lifecycles

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چکیده

Although the adoption of new technology has received significant attention in management research, the study of abandonment has lagged. While abandonment often occurs as a dual to the adoption of a superior technology, technology use may also decline in light of questionable efficacy. Arguing that organizational incentives which are aligned during periods of adoption may become misaligned during periods of abandonment, we investigate how economic and non-economic organizational incentives moderate the rate of technological abandonment. The focal technology in our study is the use of stents for the treatment of stable coronary arterial disease. Using a census of 1.4 million patients admitted to Florida hospitals during times of technological regime change, results indicate that organizations respond more slowly when driven by pecuniary incentives alone, but accelerate abandonment when pecuniary incentives are coupled with adherence to the norms of science as a key organizational value. Importantly, we find that organizational factors dominate physician differences, underscoring the role of organizational norms in shaping individuals’ decisions.

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تاریخ انتشار 2014